Refund policy

We want you to love your nano.narrative order — and we’ll make it right if we’ve made a mistake.

✅ If your item arrives damaged, defective, or incorrect, you're eligible for a full refund or replacement

✅ Requests must be made within 30 days of the original purchase date

✅ No returns required — just send us a clear photo showing the issue

📩 To request a refund or replacement, please email: support@nanonarrative.com
Include your order number and photos clearly showing the problem.

Refund Eligibility

• The product is damaged, defective, or incorrect
• The issue is reported within 30 days of purchase
• The item is unused and the problem is clearly documented

What’s Not Covered

• ❌ We do not offer refunds for wrong size selection or buyer’s remorse
• ❌ Shipping charges (if applicable) are non-refundable
• ✅ No returns are required for defective or incorrect items

This policy may be updated at any time without notice. For the latest version, please refer to this page.